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Let's Talk About Hosts

Hosts are the heartbeat of Reclub. They book the courts, show up first, and turn strangers into regulars. But not every host is built the same. Tell us what you love, what bugs you, and how Reclub can help hosts level up. It's about 5 minutes.

Your responses are private

Only aggregated, anonymous insights are ever shared. Nothing is shown at a user level or sold to third parties.

Independent Reclub Labs research. We're listening, not selling.

A small thank you: 2 weeks of Reclub Premium

As a thank you for sharing your input, we'll activate 2 weeks of Reclub Premium on the account you give us at the end.

Question 1

Where do you mostly play?

We ask so we can compare views across communities. Pick the one closest to where you usually play.

Question 2

Which best describes you on Reclub?

Just so we know whose perspective we're hearing from. Pick the one that fits most of the time.

Question 3 - select all that apply

Which racquet sports do you play?

Select the ones you play often. Hosts can run very different meets across sports, and we want to slice the results properly.

Question 4 - select all that apply

Which meet types do you usually join?

Pick anything that applies.

Question 5

Hosts add real value to a meet, beyond just booking the court.

Slide to where you sit on this.

—/ 10

Strongly disagreeStrongly agree

Question 6 - select all that apply

What's the biggest benefit a good host brings to a meet?

Pick up to three.

Question 7 - select all that apply

What makes a host great in your eyes?

Pick anything that applies.

Question 8 - select all that apply

And what's a red flag that a host won't be great?

Behaviour and character only. We'll cover specific incidents in a later question. Pick anything that applies.

Question 9 - select all that apply

Beyond the host themselves, what most affects whether you have a great experience?

We're trying to separate what's the host vs. what's the platform, venue and setup. Pick anything that applies.

Question 10

How often does a meet match what was advertised when you signed up?

Court count, player numbers, format, level, price, all of it. Slide to where you sit.

—/ 10

Almost never matchesAlways matches

Question 11 - select all that apply

Have you experienced any of these before or during a meet?

Pick anything that applies. We're trying to understand how common these are.

Question 12 - select all that apply

Have you ever stopped joining a specific host's meets? If so, why?

We're trying to understand what makes players walk away. Pick anything that applies.

Question 13 - select all that apply

What would you most want hosts to be transparent about before a meet?

Pick up to three.

Question 14

If you message a host before a meet, how quickly do you expect a reply?

Question 15

Would you pay extra for a meet run by a host you know is great?

Same court, same group size, but a host with a strong reputation.

Question 16

Players have skill ratings. Should hosts also get a public rating or score?

—/ 10

Strongly disagreeStrongly agree

Question 17 - select all that apply

If hosts had a rating or feedback signal, what format would feel fair?

Question 18 - select all that apply

What worries you about rating hosts publicly? Pick anything that applies.

Question 19

How much do sponsor prizes (vouchers, gear, freebies) affect your decision to join a meet?

—/ 10

Doesn't matter at allMajor factor

Question 20

What could Reclub do to help hosts run better meets?

Anything from tools, communication, matchmaking, payments, sponsorships, training, anything that comes to mind.

Optional

Question 21

Anything else you want hosts (or Reclub) to hear?

Last open mic. Skip if you're done.

Optional